Shipping and Delivery Information

Last Updated: October 12th, 2024

At Cypress Road, we want to ensure that your shopping experience is smooth and enjoyable. This page outlines our shipping and delivery policies.

1. Shipping Methods

We offer a variety of shipping options to meet your needs:

  • Standard Shipping: Typically delivered within 10 business days.
  • Expedited Shipping: Delivered within 5 business days for faster service.
  • Overnight Shipping: Next-day delivery for orders placed before 10:00pm EST on business days.

2. Shipping Costs

Shipping costs are calculated at checkout based on your location, the weight of your items, and the shipping method selected. We also offer free shipping on orders over $100.

3. Order Processing Time

Orders are typically processed within 30 business days. Please note that processing times may vary during peak seasons or holidays. You will receive an email confirmation with tracking information once your order has shipped.

4. Delivery Times

Delivery times depend on the shipping method chosen and your location. Please allow for additional time during busy periods or holidays. We will do our best to keep you informed of any delays.

5. International Shipping

We currently offer international shipping to select countries. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Please check with your local customs office for more information.

6. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor your package’s journey until it arrives at your doorstep.

7. Missing or Damaged Items

If your order is missing or arrives damaged, please contact us within 30 days of delivery. We will assist you in resolving the issue as quickly as possible.

8. Contact Us

If you have any questions or concerns about shipping and delivery, please reach out to us at:

Cypress Road
Email: contact@cypressrd.com

Thank you for choosing Cypress Road! We appreciate your business and look forward to serving you.